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Florida Public Utilities Electric Customer Service

Establishing Service

Need to Establish Your Electric Service?

Call 800.427.7712 and an FPU Representative will set up your new account and inform you of the steps you’ll need to take in order to receive electricity.

Please be prepared to provide:

  • Two types of identification (a driver’s license and Social Security card are preferred)
  • A customer deposit* and appropriate connection fees (FPU accepts payment by credit/debit for customers using Visa® or MasterCard®)

*New customers are required to provide a deposit and pay a connecting fee before receiving electric service. Terms, interest rates and amounts may vary. Please call 800.427.7712 for more info.

Transferring / Discontinuing Service

Moving Locations?
Need to Re-Establish or Cancel Your Electric Service?

Contact FPU at 800.427.7712 and we’ll see if we can transfer your existing service to your new location and further advise you on your energy options. Or, take steps to re-establish or discontinue your electric service if needed.

Please Note: Providing a new deposit and paying a (re)connecting fee may be required. Please call 800.427.7712 for more info.