Welcome, Fort Meade Customers!
Florida Public Utilities (FPU) is pleased to announce that we have acquired the natural gas distribution and operating system from the City of Fort Meade, and we are delighted to
welcome you as a new customer!
On this page you will find a variety of information related to the transition, including options for making payments, additional background on the acquisition and more. We hope that you’ll also take a minute to learn about our Company, as well as the wide range of rebates, programs and other incentives that may be available to you.
Again, welcome to FPU—and we look forward to making your customer experience an
excellent one.
Payment Information
As you may have read on your December billing statement, FPU offers several bill payment options to our new Fort Meade customers.
Click here for all payment options.
Customer Service
Our customer Care representatives are available between 7 AM and 7 PM. For customer service, including after-hours or emergency service, please call
800.427.7712.
For your added convenience, we have also established a temporary phone prompt specifically for Fort Meade customers. Simply select option 7 when calling 800.427.7712. (This prompt will remain functional until Jan. 15.)
Rebates & Incentives
FPU offers various natural gas rebates, Company programs and other incentives designed to help customers save more energy and money than ever before. This includes:
About FPU & The Acquisition
Florida Public Utilities (FPU) has been serving the energy needs of customers since 1924, and currently provides natural gas, electricity and propane gas service to growing residential, commercial and industrial markets throughout Florida.
Having acquired the natural gas distribution and operating system from the City of Fort Meade on December 2, 2013, FPU’s financial stability, dedicated employees and experienced management team will allow us to expand and safely maintain the integrity of the natural gas system. We also work hard to develop strong relationships with our customers and the communities we serve, and we want to become a valued Fort Meade corporate citizen. In partnership with City of Fort Meade officials and the community, we will work together to promote the growth and well being of the residents of Fort Meade. To this end, an economic development summit is already planned for early in 2014.
On behalf of everyone at FPU, we look forward to serving our new City of Fort Meade customers, and we believe that the community will develop well-founded confidence in us during this conversion and well into the future.
Read FPU’s Fort Meade Press Release
Learn More About FPU
Frequently Asked Questions (FAQs): Fort Meade Natural Gas Service
View our FAQs
here to learn about billing-related questions, and more!
