ATTENTION FPU CUSTOMERS
In the interest of your safety and the safety of our employees, our walk-in offices are closed, and we will alert customers as to when we will re-open.
To assist our customers during this difficult time, and potential financial hardship, extended payment arrangements are available, and we have suspended service disconnections and late fees until further notice.
Visit FPUResponds.com for alternate bill pay options, and important updates.
We are prepared and will continue our commitment to providing safe, reliable energy.
FPUC NATURAL GAS/ELECTRIC CUSTOMERS
The natural gas, propane gas and electric services that Chesapeake Utilities Corporation and our subsidiaries deliver are essential to your homes, businesses and industries. It is equally important to us that we protect the health and well-being of our customers, employees and communities. We recognized early on, the personal impact and uncertainty this unprecedented pandemic may have on our customers. As a result, we suspended service disconnections and waived late payment fees for our customers. If you are experiencing financial, hardship, we urge you to call us at 1-800-427-7712 to discuss payment options. We understand that everyone’s situation is different and we will work closely with you to create a plan that meets your needs. In addition to payment plans, you may seek assistance at the local, state, and federal level by calling 211.
FPU PROPANE CUSTOMERS
The propane gas services that Chesapeake Utilities Corporation and our subsidiaries deliver are essential to your homes, businesses and industries. It is equally important to us that we protect the health and well-being of our customers, employees and communities. We recognized early on, the personal impact and uncertainty this unprecedented pandemic may have on our customers. As a result, we suspended service disconnections and waived late payment fees for our customers. If you are experiencing financial hardship, we urge you to call your local office to discuss payment options. We understand that everyone’s situation is different. We will work closely with you to create a plan that meets your needs. In addition to payment plans, you may seek financial assistance at the local, state, and federal level by dialing 211.
Important Reminder to re-fill your PROPANE tank before it reaches 25% capacity.
FPU could experience restrictions to our delivery and service operations in response to the Coronavirus Pandemic. Read more »
