Clewiston / Okeechobee Customers
In our effort to better serve you, FPU is pleased to announce that we are upgrading to a new propane billing and delivery system. Not only will this allow us to better forecast your delivery needs, but you can also expect more comprehensive billing and a better experience overall.
Changes Effective Immediately
Address for sending payments:
Florida Public Utilities
PO BOX 825925
Philadelphia, PA 19182-5925
Changes Effective As Early As December 2013
New Account Number: As early as December 2013, you can expect to receive a new account number, which will be included on your FPU statement when applicable. Once you receive your new account number, please use it to reference your FPU propane account and be sure to include the letter ‘P’ when making payments online or by phone.
New Invoice Delivery: (Relevant to tank customers with single deliveries only)
Also starting as early as December 2013, you will no longer receive a standard monthly bill. Instead, your invoice will be provided at the time of the propane delivery and it will be placed on your front door. You will, however, continue to receive a monthly statement by mail if you receive multiple deliveries per month.
Online payment solutions for Okeechobee area customers are in progress. Please look for future billing system update notifications.
|Sign up for TankWatch (FPU’s remote tank monitoring system) and ensure you always have plenty of propane—without lifting a finger. TankWatch technology:
Interested in TankWatch? Call 855.583.4973 for more info, or click to learn more!