Our goal is to make every experience with Florida Public Utilities an outstanding one. Florida Public Utilities reads residential, commercial and industrial meters every month. You can expect to receive your bill soon after your meter is read. Please keep in mind that your bill may vary each month due to energy usage, long and short months, and holiday periods.
Accurate readings ensure that you are paying for the exact amount of electricity you use, not an estimated amount. If for some reason we cannot read your meter in a given month, you will receive a system-generated bill, which is calculated by considering past usage and adjusting it for exact weather conditions. If a system-generated bill is incorrect, any overcharge or undercharge will be corrected the following month. Thus, you are only billed for the electric you actually use.
Don’t Hesitate: Ask to see a Company Photo ID
If a meter reader approaches your property, don’t hesitate to ask to see their company photo ID. If you’re in doubt about the identity of someone coming to your home, call us at 800.427.7712. If you feel threatened, call 911. Each meter reader is trained to read your meter accurately and to respect your property while performing this service.
How to Read Your Meter
- Read all the dials from right to left, and write the numbers down from right to left.
- When the hand on any dial is between two numbers, read the lower number.
- If the pointer appears to be exactly on a number, record the next lowest number unless the pointer on the dial to its right has passed zero.
DIAL 1: The pointer is directly on number 5. Record as 5.
DIAL 2: The pointer has just passed 9 and is between 9 and 0. Record as 9.
DIAL 3: The next dial has passed 8 and is between 8 and 9. Again, record the lower number, which is 8.
DIAL 4: The pointer looks like it is right on the 4, but the dial to its right has not passed nine. So, you would record this dial as 3.
DIAL 5: The pointer is between 8 and 9. Record the lower number which the pointer just passed, which is 8.