West Palm Beach, FL – February 10, 2014 – HomeServe USA (HomeServe) today announced the expansion of its agreement with Florida Public Utilities (FPU), a subsidiary of Chesapeake Utilities Corporation, to offer home repair service plans to FPU’s 80,000 natural gas customers in Southern and Central Florida. The initial service offering will provide optional repair service on natural gas fuel lines, the natural gas piping from the outlet of the meter up to each appliance, owned by residential FPU customers.
In 2013, HomeServe launched an electrical surge protection program for FPU’s 30,000 electric customers in North and Northwest Florida. As part of this program expansion, FPU natural gas customers can now purchase coverage for both their exterior and interior gas lines through a single combined plan, offered at an affordable price of $5.75 per month.
HomeServe, which serves more than 1.5 million customers across the U.S., will also be providing Cooling Repair, Water Service Line and Sewer/Septic Line Plans as additional service options for FPU customers. Participating customers will be able to conveniently pay for these HomeServe plans directly on their FPU bill.
FPU customers holding HomeServe plans will have access to a US-based Repair Hotline that is accessible 24 hours a day, 365 days a year to bring local, licensed and insured contractors right to their home for repairs. The service plans HomeServe is offering FPU customers are affordably priced between $4.99 and $10.99 a month.
“The feedback we’ve received from our customers about HomeServe’s surge protection plan, which we implemented last year, has been terrific, so we’re excited to expand our partnership to include coverage for customer owned natural gas lines,” said Aleida Socarras, Marketing & Sales Director at FPU. “These and the other available protection plans now available to our customers offer convenience and affordability as well as great customer service should they need a repair on these systems.”
“It’s important that homeowners know they are responsible for repairs when a leak occurs on customer owned gas fuel lines and that when a problem occurs, they have an available service to turn to that will take care of them quickly,” said Tom Rusin, CEO of HomeServe USA. “Through this partnership with FPU, we hope to spare Florida homeowners from the inconvenience and expense these and other home repairs can bring.”
Details about the new program will be mailed to FPU customers starting this week. For more information, contact HomeServe toll-free at 1-855-849-9197.
About Florida Public Utilities
Florida Public Utilities Company is a wholly-owned subsidiary of Chesapeake Utilities Corporation. Headquartered in West Palm Beach, Florida, FPU (www.fpuc.com) distributes natural gas, propane and electric services to approximately 100,000 customers in markets throughout Florida.
HomeServe USA Corp (HomeServe) is an independent provider of Emergency Repair Service Plans. For over a decade, the company has protected homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home emergencies by providing affordable coverage and quality service. HomeServe serves 1.5 million homeowners in the US and Canada and dedicates itself to being a customer-focused company providing best in class emergency repair plans through utility partners and directly to customers. For more information about HomeServe, please go to www.homeserveusa.com, follow us on www.twitter.com/homeserveusa and like us on Facebook at www.facebook.com/homeserveusa.
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ICR, Inc. for HomeServe USA
Email: [email protected]