What’s New:
What’s New: Enhanced Bill Design And More Flexible Payment Options
A Better Bill and Payment Experience Is Here!
We are offering an enhanced customer experience featuring an easier-to-read bill and expanded menu of convenient payment options.
What This Means for You
Clearer, Easier-to-Understand Bills
Your updated bill is designed with clarity in mind, making it easier to review charges and understand your usage.
- Simplified layout
- Improved readability
- At a glance: your balance, due date and historical usage
- Keep your current account number – no change is necessary.
- Click here to download a guide to your new Florida Public Utilities bill
Click to Expand
More Payment Options
From digital wallets to in-store cash, here are all the ways you can pay your bills:
- Visa, Mastercard, Discover and American Express credit cards and debit cards
- PayPal, PayPal Credit*, Venmo, Apple Pay® and Google PayTM digital wallets
- ACH/eCheck – Fee Free!
- In-store cash payments at Walmart, CVS, Dollar General, Walgreens and more
- At any Western Union location
- Set-it-and-forget-it AutoPay
- 24/7 payment options via phone and customer portal
*Subject to customer approval
Please note that for payments made by credit, debit or digital wallet, there is a $2.49 transaction fee. Transaction fees are charged and collected by the payment processor. Florida Public Utilities does not receive any portion of these fees.
What Do You Need to Do
What do you need to do? Nothing! Your payment methods and program enrollments, like AutoPay and paperless billing, automatically carry over and your customer portal login remains unchanged.
Manage your account with ease!
Enroll in our Customer Portal to make payments, enroll in AutoPay and manage your account online.
Questions?
We’re here to help. If you have questions or would like more information, please contact our Customer Care team at 800.427.7712.
RESOURCES
Contact Us Today!