Info For Providers

(Also Known As Pool Managers)

Prospective Natural Gas Providers:

• To be placed on the Approved List of Providers, you must complete a Pool Manager Agreement Form and meet the requirements listed on this form. Once accepted, your information will be placed on our website and made available to consumer.

Approved Natural Gas Providers:

• The Pool Manager will enroll the Customer electronically via Company’s website. Prior to electronic enrollment, the Pool Manager must obtain a signed Letter of Authorization from the Customer. Transportation service will begin on the first of the month, provided the customer has received an initial bill and the Pool Manager’s electronic submission was accepted by the Company by the tenth business day prior to the first day of the month.
• The customer will have the right to change their elected Pool Manager, but a signed Letter of Authorization must be obtained by the newly elected Pool Manager to submit electronically via Company’s website. The Pool Manager switch will take effect on the first of the month, provided the customer has received an initial bill and the Pool Manager’s electronic submission was accepted by the Company by the tenth business day prior to the first day of the month. There is a $23.00 fee for this Pool Manager change in the FPU and Fort Meade service areas.
• The Pool Manager shall have the right to terminate service to a customer on the first day of any month by providing a Pool Manager Termination of Service Form no fewer than 30 business days prior to the desired date of termination.